FREQUENTLY ASKED QUESTIONS (FAQ’s)

Are we a DSS/CCL approved vendor?

Yes, Assisted Living Education is an approved California Department of Social Services (DSS) / Community Care Licensing vendor. Our DSS/CCL vendor approval numbers are:

    

·         RCFE Certification  (2000183-740-1)

·         RCFE Continuing Education (2000183-740-2)

·         ARF Continuing Education (2000183-735-2)  


Do you offer CE's for Nursing, CNA's, Skilled Nursing and other designations?

Yes, Assisted Living Education is an approved vendor to offer CE's for RN, LVN, CNA, NHA and LCSW.  Our appoval numbers are:

·         Board of Registered Nursing - RN's, LVN's, CNA's (BRN 15954)

·         Nursing Home Administrators (Skilled Nursing) (CEP 1751)

·         Licensed Clinical Social Workers (PCE 4915)  

What are the steps to open my own RCFE in California?

To open and operate your own RCFE, you must:

1.     Be at least 21 years of age;

2.  Have graduated from high school or have a GED;

3.  For a RCFE with 16 or more capacity, some college education, experience or a combination of these is required.

3.     Complete a live 40 hour RCFE Initial Administrator Certification class;

4.     Pass the State exam (40 questions). Our students pass overwhelmingly;

5.     Pass a background check (about an $82 fee);

6.     Pay the State $100 for the Certification application fee;

7.     Complete an RCFE orientation. Only the State provides the orientation.

8.     Submit a RCFE License Application. This is very complex, but we can do this for you. Click here for License Application.

We are here to help you with every step above. And after you open,  we are ready to assist you in your success.

What is an RCFE?

A Residential Care Facility for the Elderly (RCFE) is a facility that provides care, supervision and assistance with activities of daily living, such as bathing and grooming. They may also provide incidental medical services under special care plans. The facilities provide services to persons 60 years of age and over (75% or more of residents) and persons under 60 with compatible needs. RCFE's may also be known as assisted living facilities, retirement homes and board and care homes. The facilities can range in size from one RCFE resident to over 100 beds. The residents in these facilities require varying levels of personal care and protective supervision. Click here to read more about our Initial RCFE Administrator Certification class.

What is an ARF?

An Adult Residential Facility (ARF) is a facility of any capacity that provides 24-hour non-medical care for adults ages 18 through 59 (age 60+ allowed under certain conditions) who are unable to provide for their own daily needs. Adults may be physically handicapped, developmentally disabled, and/or mentally disabled. We offer continuing education for ARF Administrators. We do not offer Initial ARF certification.

What is an Administrator and what are the Requirements?

The Administrator Certification Program is a legislatively mandated certification process that is designed and intended to upgrade the knowledge and educational levels of persons wishing to become or are currently employed as administrators of an RCFE or ARF. Administrators are individuals designated by licensees to act on behalf of the licensee in the overall management of their facilities. Licensees and administrators may be one and the same person.

Persons wishing to become an RCFE Administrator must:

·         Complete an initial 40 hour certification program from an approved vendor;

·         Persons holding a current Nursing Home Administrators Certificate need only 12 hours education;

·         Pass a standardized test administered by the Department of Social Services;

·         Submit a completed request for Administrator Certificate form;

·         Obtain a Criminal Record Clearance from the DOJ and;

·         Submit a non-refundable $100 processing fee to the state.

Once certified, persons wishing to renew and maintain their certification must complete 40 hours of Continuing Education Units (CEU) every 2 years.

Which Class should I take first?

If you wish to become an RCFE Administrator or a licensed owner/administrator, you must complete an Initial Certification class from an approved California Department of Social Services (DSS) vendor. All 40 hours of the Initial Certification class must be taught live (no online class hours allowed).

Our Initial RCFE certification class is the right training class for you if you wish to become a certified administrator in a Residential Care Facility for the Elderly. Our Initial RCFE Administrator class is designed and developed based on the Core of Knowledge principles defined by the state. You can find more information by clicking on the Initial RCFE Certification link on the left.

If you are already a Certified Administrator licensed in California and you wish to renew your certification, then you should attend one of our RCFE or ARF Renewal classes. These are more fully explained below.

Which Class should I take to renew/recertify my Certified Administrator license?

Once certified, you are required to complete 40 hours of continuing education from an approved vendor every 2 years.  Only 20 of the 40 hours can be online classes. The class content must relate to the Core of Knowledge principles to be valid for renewal purposes.  Also, 8 of the 40 hours must include dementia training. Click here for live class continuing education. Click here for online renewal classes.

How long is my Certified Administrator license valid?

The administrator certificate is valid for two (2) years. The applicant has the option of choosing their birth date as their renewal date. If the applicant chooses their birth date as their renewal date during the initial application process, then the certificate may be valid for less than 2 years.

Can you come to my facility and conduct an RCFE or ARF renewal class or caregiver training?

Yes, we would be pleased to conduct a renewal training class at your facility to enable your team to obtain or renew their Administrator certificate. We can also conduct valuable training classes for your caregiver staff. Research has found that caregiver job satisfaction increases and turnover decreases when caregivers feel they are provided with needed training. Depending upon the location and number of persons enrolled, we can provide you with a reduced class price that we think you will find very attractive. Call us today and let us know your needs.

Can I enroll or order a product over the phone instead of through the internet?

Yes. You can call us at (714) 747-0725 to enroll in a class or order a product.

Just so you know, our web site is a 128 bit data encrypted secured site when you begin the checkout process.

When you press the checkout button, you are in a secured environment and the information you enter is protected. You can click on the “Network Solutions Secure Data Encrypted” icon located in the right column to view and verify our security certificate. You can also tell when you are in a secure web site environment by the change in the internet address bar. The address bar will change from http (non-secured) to https (secured).

What happens if I need to cancel or change my class enrollment?

You have options to cancel or  get credit for a future class if you give us advance notice. Click here to read our complete Purchase terms & Conditions Policy.

Do you perform other services in addition to classes?

Yes. In addition to classes, we offer consulting, due diligence for acquisitions, conference speakers and much more.

Need help to complete your license application? We can do that as we have licensed more than 100 facilities. Our good relationships with DSS and what they need to see will save you time and money.

Need a pre-licensing review to boost your chances of obtaining license approval the first time? We can perform a pre-licensing visit to do this.

How about a quality assurance audit to review compliance with DSS regulations and avoid a fine? Ask us and we can help.

Please click on the “Services” tab above to view our complete list of services and the professionals that provide these services.