Assisted Living Education was founded by Jane Van Dyke-Perez. Jane has been employed in the senior industry for more than 20 years. She has licensed more than 1,100 assisted living facilities over her career and has built close relationships with the California Department of Social Services, assisted living owners, operators and industry professionals. Jane’s contacts make her an extraordinary source of information, education and experience.
Jane discovered her passion for teaching while serving as Executive Director for Compliance and Training. Assisted Living Education was formed to share this passion and to contribute to the knowledge and skills of the industry professionals that will lead to superior senior care and increased satisfaction of those employed in the industry.
Jane & Bill – We are happy to help!
Jane Van Dyke-Perez is our founder, owner and primary teacher. She is an effective and entertaining communicator who is also responsible for creating our course content, training our staff and steering the direction of our company. She is a certified RCFE Administrator and has more than 20 years of hands-on assisted living industry experience. She served as Executive Director of Compliance and Training, Administrator and Licensing Specialist for one of the largest owner/operators and management companies in our state. She has written new and updated existing Policy & Procedure manuals and performed internal compliance audits. Jane is a regular speaker for Vitas Hospice conferences each quarter and also spoke at the 2014 Sacramento Alzheimer’s Association conference. She will share her real life experiences and practical ways to deal with challenging situations. She will teach you what you need to know to be successful!
Gail Arno is a Geriatric Care Manager and has worked in the senior industry for the past 15 years. She is currently working for Elder Care Management of Northern California/Senior Care Solutions as she has for the past 15 years. Gail is a certified RCFE Administrator and has a broad range of knowledge and experience in all capacities for seniors and their families from in home resources to placement strategies to family mediation sessions to care coordination on all levels. She is a well known speaker in the community and facilitates a local support group for family members with aging seniors. She consults closely and often with conservator and fiduciary appointed cases and with Adult Protective Services. She has a BA in Psychology and a Graduate Certification in Gerontology from California State University, Sacramento and she is a nationally certified Case Manager. She has held her RCFE Administrator’s certification active for the past 10 years and she is on the Educational Committee for the Alzheimer’s Association and on the board for Del Oro Resource Caregiver Center.
Dianna Kaffka has a background in skilled nursing, home health, hospice, and assisted living. She is a certified activities director, RCFE Administrator and currently holds an MBA in Healthcare Administration. Her career began in 1980 in a large skilled nursing facility performing medical records and central supply duties. Afterwards, she worked for one of the largest home health agencies in Alabama. Dianna then moved back to California to work for another home health agency and became a corporate operations trainer. She has also worked for a large CCRC and two national assisted living companies. She has a passion for working with seniors and enjoys teaching new owners the responsibilities of caring for our elder population.
Michele Mylonas is our VP Education & Training. She is a certified RCFE Administrator and also has an Activity Director State Certificate. She has worked as an RCFE Administrator, Memory Care Director, Activity Director, Corporate RCFE Trainer, Grief Specialist, Dementia Behavior/ Engagement Specialist and a Guest Dementia/Engagement conference speaker. Importantly, Michele developed a National Memory Care Program guide and Activity Policy manual based on her vast dementia experience. Michele holds a B.S. from the School of Human Services from California State University Fullerton. She believes in the ideology of “service leadership” aiming to provide the best care to the diverse range of elderly residents. Michele’s philosophy is engagement first, know your residents, know your families, and know your staff. Her training is an educational hands-on technique to provide the best community of care for our residents and staff. Michele inspires all Administrators to be the best leaders in the industry.
Amanda Friedman has enjoyed over 30 years of experience in the senior care industry. Starting in a CCRC, she has extensive experience in RCFE and skilled nursing facilities. Her roles in RCFE have included Assistant Executive Director, Sales, and Care Management. While in skilled nursing, she supported admissions, activities, and patient care support. Amanda has held her RCFE Certification since 2009 and is also a Certified Activity Director. With her experience and passion in helping seniors and their families, she provides guidance through the ins and outs of senior care services. This broad range of experience has supported her passion of being an RCFE Instructor. She enjoys supporting current and new administrators to be the best support for our seniors, their loved ones and staff.
Mia Kostouros is a certified RCFE Administrator, certified Activity Director and holds a BS in Healthcare Administration with a minor in Gerontology. She is currently working to obtain a Master’s degree in Healthcare Administration at California State University, Northridge. She began her career in 2003 and has worked in skilled nursing and assisted living facilities. Mia enjoys finding innovative ways of keeping residents and their families feeling connected in their communities and has been acknowledged with CAHF’s Excellence in Programming award in 2010. Mia enjoys keeping up with the latest updates in regulations affecting RCFE’s and SNF’s and is excited to be able to share her experiences and knowledge with current and future administrators.
Taylor Dahlquist is our VP Operations. Taylor was born and raised in Texas where she earned her bachelor’s degree in Psychology from University of Texas at San Antonio. Her desire to help others is what led her to obtain her degree in psychology. She moved to New Zealand for two years where she worked on the Christchurch City rebuild after their devastating earthquake in 2011. She found joy in helping homeowners move back into their homes after years of displacement. Moving into the assisted living field was a natural transition. She is able to bring her knowledge for working in different fields to provide exceptional customer service to our customers and elders.
William Perez is our co-owner and co-Managing Partner. Bill graduated from California State Polytechnic University, Pomona and holds a Bachelor’s degree in Business Administration. He began his career with Ernst & Young and gained his Certified Public Accountant license. His experience with other top tier companies includes Manager, Financial Reporting for a 2 billion dollar PepsiCo subsidiary, Vice President for a Mitsui & Co. subsidiary, Vice President for MBK Real Estate and Vice President, CFO for Pacer Cartage. Bill’s wide array of different industries served and experiences gained allows him to provide both an insider and outsider perspective of Assisted Living operations and to provide you with valuable consultation services to help you achieve success in your business. Bill prepares our client’s RCFE license applications for all size facilities, provides guidance on licensee business structure options, advises clients on general building and fire department regulations and DSS regulatory laws and regulations. Bill is a certified RCFE Administrator, creates and directs all marketing, administrative and legal functions and provides the strategic direction of our company into new business opportunities.
Our mission is to ensure that our courses and services provide you with the knowledge and skills necessary to be an outstanding performer for your residents, company and the assisted living industry and to contribute to the advancement of assisted living care and service.